FAQs

Are your products vegan/cruelty free?

Yes, they are!

My order arrived damaged?

We're sorry to hear about your package. Please email us a photo of your damaged item and screenshot packaging slip, so we can assist in replacing your item.

How do I return/exchange a product?

We want you to be completely satisfied. If online order is not expected, email for further instructions.

When will my order ship?

Your order is shipped out within 1-3 business days and should arrive within 2-5 business days depending on your location and postage selection (Standard/Express)

During high volume times (promotions, holidays, etc), please allow extra time for us to process your order.

I need to change my order/address. How can I do that?

Unfortunately, our orders process very quickly once they have been submitted.